Frequently Asked Questions (FAQ)
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General
What is LBX?
LBX is a multi-asset online trading platform powered by the Libertex Group, offering access to global markets across forex, crypto, indices, commodities and stocks, depending on the country your account was registered in. With execution in milliseconds, leverage up to 1:1000 and full pricing transparency, LBX trading is built for speed and precision, making it one of the best online forex trading platforms available today.
Who is behind LBX?
LBX is powered by the Libertex Group, a global financial services brand with over 28 years of experience, 3 million+ clients worldwide, 700+ employees, presence in 120+ countries and more than 40 international awards. LBX continues this legacy of performance and innovation.
Is LBX a regulated broker?
Yes. LBX is operated by MAEX Limited, a company licensed and regulated by the Financial Services Commission (FSC) of Mauritius under licence number C118023400. We follow strict compliance standards and apply industry-standard encryption to protect client data and funds.
Is lbx.com safe for online trading?
Yes. LBX is a licensed broker that adheres to high regulatory protection standards, including:
- Advanced security protocols to prevent data breaches
- Safe and compliant data processing
- Segregation of client funds
- Negative Balance Protection
Does LBX have Negative Balance Protection?
Yes. Negative Balance Protection is provided, ensuring your account balance can never go below zero. This protects you from losses greater than your deposited capital.
Which countries does LBX serve?
LBX serves traders worldwide: Argentina, Bolivia, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, Guatemala, Honduras, Mexico, Panama, Paraguay, Peru, Philippines, Thailand, Uruguay, Venezuela and Vietnam.
Does LBX offer trading education for beginners?
Yes. LBX provides educational resources including guides, tutorials and a free forex demo account with virtual funds, allowing beginners to practise trading in real market conditions without risk.
The minimum first-time deposit is as low as $50, and consecutive deposits can start from $5, depending on the chosen payment method, making LBX an accessible platform for new traders.
Does LBX offer financial instruments for long-term investors?
Yes. LBX provides access to long-term financial instruments such as ETFs and commodities. These options allow investors to build diversified portfolios and benefit from steady market growth over time.
How do I contact LBX customer support?
LBX offers personalised support available 24/7 in local languages. You can reach us via live chat on the website, e-mail support, the LBX mobile app or by submitting a request through your Client Area.
Can I use LBX in multiple languages?
Yes. The LBX platform supports multiple languages within its user interface. You can switch between supported languages anytime in the settings menu for a personalised trading experience.
